DrTono Knowledge Base

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DrTono Vista (Fundus Camera)

Vista Lite is designed for veterinary retinal imaging and mobile use, Vista Pro for portable clinical imaging, and Vista Station for automated tabletop workflows.

Vista Lite and Vista Pro support non-mydriatic imaging with a minimum pupil diameter of 0.10 in (2.5 mm). Vista Station supports non-mydriatic imaging with a minimum pupil diameter of ≥0.13 in (3.3 mm).

Vista Lite offers 1080P imaging, a 42° field of view, manual focus, and a lightweight 0.88 lbs (400 g) handheld design. Vista Pro adds an 18 MP sensor, 50° single-capture FOV, auto/manual focus, and more than 8 hours of operation.

50° refers to a single retinal image. Up to 90° refers to wider retinal coverage achieved through multi-point fixation and multiple captures.

Vista Station is an automated tabletop system with 8 MP imaging, a 50° field of view, auto alignment and focus, and bilateral capture for fixed clinical workflows.

Transfer options vary by model. Vista Lite supports Micro USB and Wi-Fi, while Vista Pro supports USB 3.0, Wi-Fi, Bluetooth, SD, and USB-C. Check the individual product page for the available workflow on each model.

DrTono Tenso (Tonometer)

Tenso Pro is a portable rebound tonometer designed for handheld IOP measurement, while Tenso Station is a desktop non-contact tonometer designed for fixed clinical workflows.

Tenso Station measures intraocular pressure using a controlled air pulse, so no measurement probe directly contacts the cornea.

Yes. Tenso Pro uses disposable probes to support hygienic measurements and reduce the risk of cross-contamination. Follow the product instructions for probe replacement and disposal.

Tenso Pro uses rebound technology. A lightweight probe briefly contacts the cornea, and the device analyzes the probe’s rebound motion to calculate intraocular pressure.

Routine cleaning, inspection, and maintenance should follow the product manual. If readings appear inconsistent or service is needed, contact info@drtono.com.

Yes. Tenso Pro is designed for intraocular pressure measurement in veterinary practices and animal hospitals.

General Questions

Vista Lite is designed for veterinary and mobile retinal imaging, Vista Pro for portable clinical imaging, and Vista Station for automated tabletop workflows. Tenso Pro and Tenso Station tonometers support different IOP measurement workflows.

Yes. Product applications vary by model. Some DrTono devices are designed for clinical human eye care, while others are intended for veterinary use. Check the individual product page or contact us at info@drtono.com before ordering.

Yes. DrTono offers both handheld and tabletop options. Vista Lite and Vista Pro are handheld fundus cameras, while Vista Station is an automated tabletop fundus camera. For IOP measurement, DrTono Tenso Pro is the portable option, while DrTono Tenso Station is designed for fixed clinical use.

Available compliance information varies by product and market. Please contact us at info@drtono.com for the current information available for the model and region you are considering.

Orders, Shipping & Payment

Yes. We accept purchase orders from qualified organizations. Please send your PO to info@drtono.com for review, and our team will contact you once it has been approved.

Yes. Contact us at info@drtono.com with the product, quantity, and delivery location, and our team will prepare a quotation.

Yes, we offer shipping to most countries. However, delivery may not be available for certain destinations due to carrier limitations. Please contact us at info@drtono.com with your shipping address before placing an order so we can confirm availability.

Customs duties, taxes, and import fees may apply to orders outside the U.S. and vary by destination. Please check the applicable requirements for your location before ordering.

Average delivery time is 7–14 business days, depending on your destination. Once your order has shipped, we’ll email you a tracking number so you can follow its delivery status.

Please email us at info@drtono.com as soon as possible if you need to change or cancel your order. Changes or cancellations depend on the order’s fulfillment and shipping status.

Warranty, Support & Returns

Of course. If you are not satisfied with your device, you may request a refund within 30 days of receiving it. For complete details and eligibility requirements, please review our Return Policy.

Please contact us promptly at info@drtono.com with your order number and photos or videos. Our team will review the issue and arrange the appropriate next step.

For confirmed defects or shipping errors, DrTono will cover the applicable return shipping costs. For non-defective returns, customers are generally responsible for return shipping. A 10%–30% restocking fee may apply depending on the returned product’s condition.

All DrTono devices include a 2-year limited warranty covering manufacturing defects that occur under normal use. Please see our Warranty Policy for full coverage details and exclusions.

Contact our support team at info@drtono.com for product, technical, or software assistance. We’ll help review the issue and provide next-step guidance.

Once the returned item is inspected and approved, the eligible refund amount, less any applicable restocking or return-shipping fees, will be issued to the original payment method within 5–10 business days.