Terms of Service

Last updated: August 3, 2026

Welcome to DrTono. These Terms of Service (“Terms”) govern your access to and use of the DrTono website, products, services, content, and communications.

By accessing our website, submitting an inquiry, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. About DrTono

DrTono provides ophthalmic and diagnostic equipment, related accessories, product information, and customer-support services.

These Terms apply to all visitors, customers, healthcare professionals, organizations, distributors, and other users of our website and services.

2. Eligibility and Authorized Use

You must be at least 18 years old and capable of entering into a legally binding agreement to place an order or use our services.

You agree to use the website and products only for lawful purposes and in accordance with these Terms, all applicable laws and regulations, and the applicable product instructions for use.

3. Product Information and Intended Use

We aim to provide accurate product descriptions, specifications, images, pricing, and availability information. However, product details may change as we improve our products or update product information.

Images are for illustrative purposes and may not perfectly reflect the final product, included accessories, packaging, or software interface.

DrTono products must be used only in accordance with their applicable instructions for use, user manuals, labeling, safety information, and stated intended purpose. Certain products may be intended for trained healthcare professionals or other qualified users.

Product availability, regulatory status, intended use, and product features may vary by country or region. Customers are responsible for confirming that a product is appropriate and legally permitted for their intended use and delivery location before placing an order.

4. No Medical Advice

The information provided on this website is for general product and educational purposes only. It does not constitute medical advice, clinical advice, diagnosis, treatment recommendations, or a substitute for the judgment of a qualified healthcare professional.

DrTono does not guarantee any specific clinical, diagnostic, patient, or treatment outcome. Healthcare professionals remain solely responsible for their clinical judgment, patient assessment, diagnosis, treatment decisions, and compliance with applicable standards of care.

5. Orders and Acceptance

Submitting an order, quote request, or purchase order does not constitute final acceptance by DrTono.

An order is accepted only when DrTono confirms the order, processes payment or approves applicable purchase-order terms, and confirms that the product is available for fulfillment.

We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing or description errors, suspected fraud, incomplete order information, regulatory restrictions, or other legitimate business reasons.

If we cancel an order after payment has been received, we will provide an appropriate refund for the cancelled portion of the order.

6. Pricing and Payment

All prices are shown in the currency stated at checkout or in the applicable quotation. Prices, promotions, product availability, and shipping charges may change without prior notice.

Customers are responsible for providing accurate payment, billing, tax-exemption, and shipping information. Payment must be received and cleared before shipment unless DrTono has expressly approved alternative payment terms in writing, such as a purchase order or invoice arrangement.

Applicable taxes, customs duties, VAT, import charges, and other government-imposed fees are the responsibility of the customer unless otherwise stated in writing.

7. Shipping, Returns, and Warranty

Shipping, delivery estimates, return eligibility, exchanges, and warranty coverage are governed by the policies posted on our website at the time of purchase.

Please review our Shipping Policy, Return and Exchange Policy, and Two-Year Limited Warranty before placing an order. Those policies are incorporated into these Terms by reference.

8. Intellectual Property

All website content, including text, product descriptions, images, graphics, videos, designs, logos, trademarks, product names, software, documentation, and other materials, is owned by or licensed to DrTono and is protected by applicable intellectual-property laws.

You may view and use website content solely for personal, internal business, or legitimate purchasing purposes. You may not copy, reproduce, distribute, modify, display, publish, create derivative works from, or commercially use any DrTono content without prior written permission.

9. Prohibited Conduct

You agree not to:

  • Use the website or products in violation of applicable laws, regulations, or product instructions;
  • Provide false, inaccurate, misleading, or incomplete information;
  • Interfere with the security, operation, or availability of our website;
  • Attempt to access restricted systems, accounts, data, or networks without authorization;
  • Use automated tools, scraping, bots, or other methods to collect website content or data without our written permission;
  • Infringe, misuse, or attempt to register DrTono intellectual property;
  • Submit protected health information, confidential patient information, or other sensitive personal information through general website forms unless specifically requested through an approved secure process.

10. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, carriers, service providers, or other external services.

DrTono does not control and is not responsible for the content, policies, availability, or practices of third parties. Your use of third-party services is subject to their own terms and privacy policies.

11. Disclaimer of Warranties

Except for the express warranty provided in DrTono’s Two-Year Limited Warranty, and to the maximum extent permitted by applicable law, the website, content, and services are provided on an “as is” and “as available” basis.

DrTono does not make any implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free operation, except where such disclaimers are not permitted by applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, DrTono will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of use, business interruption, loss of profits, loss of revenue, loss of data, or loss of goodwill.

To the maximum extent permitted by law, DrTono’s total liability arising out of or relating to a product, order, website, service, or these Terms will not exceed the amount paid by the customer to DrTono for the specific product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless DrTono and its affiliates, officers, employees, agents, and service providers from claims, damages, liabilities, costs, and expenses arising from your misuse of the website or products, violation of these Terms, violation of applicable law, or infringement of another party’s rights.

14. Governing Law

These Terms are governed by the laws of the state in which the DrTono contracting entity is organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to these Terms will be handled in the courts with jurisdiction over the DrTono contracting entity, unless applicable law requires a different forum.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, products, services, or legal requirements.

The revised Terms will become effective when posted on this website, unless a different effective date is stated. Your continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

DrTono Support
Email: info@drtono.com